API integration

GoTranscript provides an easy-to-use captioning API that seamlessly connects with your existing platform—be it a web app, mobile app, or proprietary software. If you’re looking to automate your audio/video uploads and quickly receive transcripts without manual intervention, our API is the ideal solution.

1. Why Use the GoTranscript API?

• Automation: Eliminate repetitive tasks by having transcripts automatically processed.
• Scalability: Handle high-volume uploads and retrieve completed transcripts on demand.
• Customization: Adapt your transcription workflow to match unique project or industry requirements.

2. How It Works

1. Enable API Access
   • Sign up for a GoTranscript account (if you haven’t already) and obtain your API credentials.
   • Our developers can help with free setup assistance, ensuring your system is correctly configured.
2. Send Audio/Video Files from Your System
   • Your platform automatically submits files to GoTranscript via the API.
   • There’s no need to log into the GoTranscript dashboard to upload content.
3. Automatic Captions Processing
   • GoTranscript’s professional linguists handle the files behind the scenes.
   • Any additional services (e.g., timestamps, speaker identification) are applied based on your chosen settings.
4. Seamless Captions Delivery
   • Once complete, captions are sent back directly to your system through the API.
   • You can download, store, or display the transcripts without ever leaving your own platform.

Tip: To review all the technical details, check our API Documentation. If you need help setting things up, our developers are here to assist you free of charge.

3. How Our Developers Can Help—For Free

• Initial Setup: Our team walks you through creating an API key, securing credentials, and configuring your account.
• Integration Support: Stuck on a step? Just reach out, and we’ll guide you on connecting your platform to our servers.
• Troubleshooting: Experiencing errors or unexpected results? Our dedicated support team can diagnose issues and offer personalized fixes.

Note: This complementary developer assistance is available to all GoTranscript clients, ensuring a smooth, stress-free integration process.

4. Benefits of Enterprise Support

For large-scale or custom integrations, consider Enterprise Support. You’ll gain:

1. Dedicated Account Manager
   • A single point of contact for all your business and technical needs.
2. Bulk Order Discounts
   • Reduced per-minute pricing for high-volume projects.
3. Flexible Billing
   • Options like purchase orders (PO) or 30-day invoicing for seamless budget management.

Frequently Asked Questions

How do I get started with the API?

Sign up or log in to GoTranscript, then navigate to our Transcription API page for a quick overview. We’ll guide you from there, step by step.

Do I need technical expertise to integrate?

Basic knowledge helps, but if you’re not tech-savvy, our developers will handle the heavy lifting for you—at no extra cost.

Is the API suitable for large or complex projects?

Absolutely. High-volume users can explore Enterprise Support for custom solutions, including bulk discounts and additional integration features.

What if I need real-time support during integration?

We offer 24/7 assistance. Simply contact us, and our team will respond promptly to resolve any issues or queries.