Disaster recovery & continuity
GoTranscript employs proactive measures to maintain service availability and swiftly recover from unexpected events—such as natural disasters, outages, or security incidents. Our multi-layered approach ensures minimal disruption to your workflow, even under the most challenging circumstances.
1. Multiple Data Centers & Geographic Redundancy
- Distributed Infrastructure
We host data across multiple AWS regions, reducing the risk of localized issues affecting the entire network. - Automatic Failover
If one region encounters a major disruption, traffic and services can shift to another operational region, ensuring continued availability.
2. Regular Backups & Point-in-Time Recovery
- Daily Backups
We perform comprehensive daily backups of critical files and databases, retained for up to four weeks. - Granular Restoration
These backups enable point-in-time recovery, minimizing data loss and accelerating return to normal operations.
3. Global Cloud Operations Staff
- 24/7/365 Monitoring
Our dedicated Cloud Operations team works around the clock, supervising system health in real time. - Rapid Incident Response
Because our staff is geographically distributed, regional incidents have a limited impact on the overall service.
4. Redundant Connectivity & DDoS Protection
- Multiple Internet Links
We rely on redundant internet connections to mitigate single points of failure. - Advanced Threat Mitigation
Specialized Distributed Denial of Service (DDoS) protection helps protect service uptime against malicious attacks.
5. Robust Testing & Ongoing Improvements
- Risk Assessments
We evaluate potential vulnerabilities or points of failure, ensuring we can adapt before problems arise. - Regular Drills
Disaster recovery exercises validate our strategies, enabling us to refine and improve our response plans.
Why This Matters
- Service Reliability: Clients can confidently rely on GoTranscript for uninterrupted access to transcription, even during adverse conditions.
- Data Integrity: Regular backups and failover solutions prevent catastrophic data loss.
- Scalable Support: By balancing workloads globally, we maintain consistent performance for both small-scale and enterprise-level clients.