Payments & terms
GoTranscript Captioning Services offers flexible payment options to accommodate a wide range of client needs. From credit cards and PayPal to purchase orders (PO) and 30-day billing, we strive to make the payment process as convenient and transparent as possible.
Updated (March 2025): GoTranscript now provides more flexible invoicing for enterprise clients!
1. Accepted Payment Methods
Credit Cards
- Major Credit Cards: Visa, MasterCard, American Express, Discover
- How to Pay: Simply enter your card details at checkout on our Order Captioning page.
PayPal
- Secure Online Payments: Easily log in to PayPal during checkout to complete your transaction.
Purchase Orders (PO)
- For Businesses & Institutions:
- Contact our Support Team to set up a PO arrangement for your captioning orders.
2. Payment Terms & Billing
Instant Payment
- One-Time Orders:
- Pay upon checkout using your preferred method to ensure captioning begins immediately.
30-Day Billing
- For Large-Volume or Ongoing Clients:
- Available to businesses or clients needing extended terms.
- Contact our Support Team to discuss eligibility and set up your account.
Invoices & Receipts
- Automated Receipts:
- Generated for all paid orders.
- Monthly or Custom Invoicing:
- Perfect for bulk or recurring captioning projects.
Frequently Asked Questions
Can I switch from immediate payment to monthly billing?
Yes. You’ll need to contact our Support Team to discuss your account details and volume requirements. We can then set up an invoicing arrangement tailored to your needs.
Are there any fees for using credit cards or PayPal?
GoTranscript doesn’t charge extra fees for standard payments. However, some financial institutions may apply currency conversion or transaction fees. Check with your payment provider for details.
How do I submit a purchase order?
Reach out to our Support Team with your PO request. We’ll guide you through the process and provide any necessary documentation.
Can I get a formal invoice for my accounting department?
Absolutely. Once billing is set up (e.g., PO or 30-day terms), we can generate monthly invoices or custom statements as required.