Receiving final translations

Once your GoTranscript translation order is complete, retrieving your finished files is quick and straightforward. Follow this guide to review, download, and finalize your translated documents or audio transcripts.

1. Check Your Order Status

1. Log In to Your Account
   • Go to the GoTranscript website, click Log In, and enter your credentials.
2. Navigate to “My & Team Orders”
   • Locate the section showing all your recent orders.
3. Look for a Checkmark
   • A checkmark or “Finished” status indicates your translation is ready.

2. Open the Order Details

1. Identify the Correct Order ID
   • Each order has a unique ID (e.g., S2T123456). Confirm it matches the project you expect to download.
2. Show Details(Optional)
   • If you want to see a breakdown of the language pair, turnaround time, or added services (e.g., extra proofreading).

3. Download Your Translations

1. Hover Over the Download Icon
   • You’ll usually see a downward arrow or a tooltip such as “Download all transcriptions translations.”
2. Select the Format
   • Click the download button to retrieve your translated file(s).
   • Documents are often in DOCX, PDF, or TXT formats. For audio translations, you may receive transcribed text in a chosen format.
3. Bulk Download(If Applicable)
   • If multiple files or translations are packaged, they may come in a single ZIP file for convenience.

4. Reviewing and Finalizing

1. Open the File
   • Double-check spelling, terminology, and formatting—especially if you provided reference materials.
2. Provide Feedback(Optional)
   • If you spot any issues or need minor adjustments, click Add Comment under the order or reach out to our Support Team.
3. Confirm Completion
   • Once you’re satisfied, your translated document or audio transcript is ready for publishing, sharing, or further use.

5. Additional Tips

• Version Control: If you requested multiple target languages, label each file clearly (e.g., French, Spanish).
• Keep Communication Open: You can add comments anytime if you realize new instructions or clarifications are needed.
• Track Large Projects: For enterprise or bulk orders, you might see multiple partial downloads. Ensure you collect all relevant files before finalizing.

Frequently Asked Questions

How do I know my translation is finished?

An email notification often goes out, or you can log in to see a checkmark or “Finished” status next to your order ID.

Can I re-download the same file later if I need it again?

Yes. As long as it remains in My & Team Orders, you can access and download it any time.

What if there’s an error or mismatch in terminology?

We offer a revision policy. Leave a comment under the order or contact support to request changes.

Are translations automatically deleted from my account after some time?

GoTranscript typically retains files for a set period. For specific retention policies or extended storage, check our Terms of Service or contact support.