Order subtitles

GoTranscript makes it straightforward to add subtitles to your videos—whether you need them in the original languageor a different language altogether. By following a few simple steps, you’ll get your file uploaded, specify your language, and receive professionally created subtitles that make your content accessible and engaging for a global audience.

1. Log In and Access the “Order Subtitles” Form

1. Sign In
   • Go to the GoTranscript website and log in with your email and password.
2. Place New Order
   • Locate the “Place new order” button (often on the left side of the dashboard).
   • Choose “Subtitles” (or “Subtitling Services”) from the order options.

2. Upload Your Video File

• File Selection
  • Upload your video file in a supported format (e.g., MP4, MOV, AVI) or paste a URL if it’s hosted on a platform like YouTube.

• File Preview
  • Ensure the correct file is chosen—double-check the filename and duration.
• Batch Uploads(Optional)
  • If you have multiple videos, you can batch upload them, saving time and streamlining the ordering process.

3. Fill Out the Subtitles Order Form

1. Language From & Language To
   • Select the source language of the video (e.g., English).
   • Choose the target language for the subtitles (e.g., French).
   • If you’re just adding English subtitles to an English video, set the same language for both fields.
2. Turnaround Time
   • Choose your preferred deadline (e.g., 1–2 days, 3–5 days, etc.).
   • Faster turnaround typically incurs additional fees.
3. Open Captions
   • Yes: Subtitles become permanently burned into the video (cannot be turned off).
   • No: Subtitles are delivered as a separate file (e.g., SRT, VTT), and the viewer can toggle them on/off.
4. Additional Review
   • Selecting Yes adds an extra layer of proofreading or specialized review—useful for technical or high-stakescontent.
5. Tone of the Content
   • Indicate if the subtitles need an informal, formal, technical, or other style. This helps translators match the desired voice.
6. Instructions for the Translator
   • Provide helpful context, such as brand style, special terms, or the intended audience.
   • You can add references or URLs for additional guidance.

4. Review Pricing and Options

1. Pricing Breakdown
   • You’ll see a per-minute rate and any additional costs (e.g., rush fees, extra review).
2. Bulk Discounts(If Applicable)
   • Large orders may automatically qualify for a discount.
   • For enterprise-level projects or special requests, contact Support.

5. Complete Your Order and Payment

1. Confirm Order Details
   • Double-check language selections, turnaround, open captions status, and instructions.
2. Proceed to Payment
   • Use your credit card, PayPal, or purchase order (if you have a business account).
3. Order Confirmation
   • You’ll receive an email confirming the order, and your transcript/subtitle status will be visible in the dashboard.

6. Receive and Download Your Subtitles

1. Status Updates
   • You’ll be notified via email (or SMS if configured) when your subtitles are finished.
   • Check your dashboard to download them in your chosen format (e.g., SRT, VTT, SBV).
2. Open Captions(If Selected)
   • If you opted for “Yes,” you’ll receive a video file with the subtitles permanently embedded.
3. Review and Make Revisions(Optional)
   • If you spot any errors, contact Support or request a revision—free of charge until you’re satisfied.

Frequently Asked Questions

Can I get subtitles in multiple languages for the same video?

Yes. Simply add multiple language pairs or place separate orders specifying different target languages.

What file format is best for subtitles?

SRT is the most widely used. However, you can choose VTT, SBV, or even burned-in (open captions), depending on your needs and platform compatibility.

Do I need a transcript before ordering subtitles?

No. GoTranscript creates subtitles directly from your audio/video file. If you want a separate transcript file, you can order transcription and subtitles together.

Will the subtitles include sound effects or speaker labels?

Subtitles typically focus on dialogue or translations. If you need closed captions (including sound effects, music cues, and speaker IDs), check the appropriate option or specify it in the notes.