Receipts & invoices

GoTranscript makes it easy to download a receipt or invoice for any transcription order directly from your dashboard. Whether you need it for personal record-keeping or corporate accounting, you’ll find the process quick and seamless.

1. Where to Access Your Receipts & Invoices

1. Log In
   • Sign in to GoTranscript with your email and password.
2. My & Team Orders
   • Navigate to the My Orders section for individual purchases or Team Orders if you manage a shared account.
3. Select the Order
   • Find the completed transcription order for which you need a receipt or invoice.
4. Download Invoice
   • Click the “Download Invoice” button or icon. A PDF file will be generated, ready for you to save or print.

2. Additional Invoice & Billing Options

• Monthly Invoicing
  • High-volume or enterprise users can opt for 30-day billing or purchase orders (POs).
• Custom Invoices
  • If you have special requirements or need detailed breakdowns, Contact Support to arrange a custom invoice.
• Team Orders
  • Shared accounts can easily manage invoices for group projects, ensuring everyone has access to the necessary documentation.

Frequently Asked Questions

Will I receive an email invoice automatically?

You’ll get an order confirmation email, but the official invoice is best downloaded from your dashboard to ensure all details are accurate.

Can I retrieve invoices for past orders?

Yes. All completed orders remain accessible in My & Team Orders. Simply select any historic order and choose “Download Invoice.”

What if I need a different billing address or format?

You can edit your account details under billing, or contact our Support Team to request a customized invoice format.

Do enterprise clients have additional invoice options?

Absolutely. With Enterprise Support, you can discuss monthly, quarterly, or custom invoicing cycles. Our team can also incorporate purchase orders or internal references.