Order comments

When submitting audio or video files for transcription, adding comments can significantly improve the accuracy and quality of the final transcript. By providing context, speaker details, or special terminology, you help transcriptionists deliver precise and reliable results—often in a shorter timeframe.

1. Clarify Speaker Roles & Names

Identify Speakers: If your file includes multiple speakers, let us know their names and roles (e.g., John (CEO), Maria (Interviewer)).
Distinguish Accents: Mention different accents or dialects so the transcriber knows to listen carefully for nuances.

2. Provide Special Terminology or Industry Jargon

Technical Terms: Words specific to certain fields (e.g., medical, legal, scientific) can be challenging without advance notice.
Acronyms & Abbreviations: Clarify often-used acronyms (e.g., “PHI stands for Protected Health Information”), ensuring correct spelling.

3. Note Unusual or Proper Names

Names of People & Places: If your audio includes unique names, spell them out in the comments to avoid guessing errors.
Brand Names or Product Terms: Provide correct spellings for your company or product references to maintain consistency and professionalism.

4. Improve Overall Accuracy & Speed

Reduce Revisions: Detailed comments cut down on back-and-forth clarifications.
Faster Turnaround: Providing context helps transcribers work more efficiently, often leading to quicker delivery times.

5. Avoid Misinterpretations

Cultural References: Slang, idioms, or cultural references can be difficult for transcribers—especially if they’re from different backgrounds. Offer explanations to keep transcripts error-free.
Background Noise & Overlapping Speech: If certain sections have overlapping voices or background noise, notes can guide the transcriber in separating or focusing on key content.

Frequently Asked Questions

Do I need to add comments for every file?

Only if you have crucial details or specialized content. For standard files with clear audio, it may not be necessary. However, any additional context you provide can boost accuracy.

Can I add comments after placing my order?

It depends. If the transcription process hasn’t started, you can usually edit the order or reach out to Support. Otherwise, it’s best to provide comments before the project begins.

Are comments private?

Yes. Only the transcribers and relevant GoTranscript staff see your comments, and our Security & NDA policies ensure confidentiality.

Will adding detailed comments slow down my order?

In most cases, no. Well-structured comments actually help transcribers work more efficiently by reducing uncertainties and guesswork.