Transcript download formats

GoTranscript makes it simple to monitor your project’s progress. Whether you’re working individually or managing a team, our intuitive dashboard keeps you updated on each order’s status—from in progress to finished. You’ll also receive email notifications whenever an order’s status changes.

1. Accessing Your Dashboard

1. Sign In
   • Go to the GoTranscript website and click Log In (top right corner).
   • Enter your email and password.
2. My & Team Orders
   • Once logged in, navigate to your My Orders section for personal projects or Team Orders if you’re part of a shared workspace.

2. Order Statuses Explained

• In Progress:
  Indicates the transcription is currently being worked on by our professional linguists.
• Finished:
  Means your transcription is complete and ready for download.

Note: You’ll automatically receive an email notification when your transcription order moves from In Progress to Finished.

3. Email Notifications & Updates

• Order Confirmation:
  You’ll get an email as soon as your order is placed.
• Completion Alert:
  Once the transcript is ready, you’ll receive a finished notification with a download link.

Frequently Asked Questions

Can I view all my orders in one place?

Yes. The My Orders dashboard consolidates all individual projects. If you’re part of a team, check Team Orders to see collaborative projects and shared files.

What happens if my order shows “In Progress” for a long time?

Our estimated turnaround times vary by file length and selected TAT. If your order remains In Progress past the estimated time, feel free to contact our Support Team for an update.

Will I be notified if there’s a delay?

Yes. If unforeseen issues arise (e.g., extremely poor audio quality), we’ll send an email or contact you directly with updates and potential solutions.

Can I make changes or cancel an order that’s already in progress?

In many cases, yes. Contact our Support Team as soon as possible to request changes or cancellation. However, additional charges may apply depending on the work already completed.