AI usage & confidentiality
GoTranscript firmly believes in safeguarding client content and maintaining strict privacy. We do not use any customer audio, video, or text for AI model training—nor do we sell, rent, or license client data to any external parties. Our policies and internal controls ensure that all client materials remain strictly confidential and are used only for the services requested.
Our “No AI Training” Policy
- Authorized Use Only
- Client data (audio, video, text) is exclusively processed for the requested service—such as transcription, proofreading, or translation.
- Agreements with our clients explicitly prohibit using content for AI training or data mining.
- Strict Internal Governance
- Policy Enforcement: All GoTranscript employees and contractors receive clear directives on acceptable data handling practices.
- Accountability Mechanisms: Regular audits and compliance reviews confirm adherence to our “No AI Training” policy.
- Data Isolation & Security
- Logical Segmentation: Client content is kept separate within our infrastructure to prevent unauthorized use.
- Access Control: Only authorized personnel—operating under non-disclosure agreements (NDAs)—can view or manage client files.
- No Data Resale or Third-Party Sharing
- GoTranscript does not sell or license your transcripts or recordings to third parties, including AI developers or data brokers.
- Subcontractor Oversight: When we involve specialized consultants, they also operate under binding agreements that reflect our “No AI Training” restrictions.
- Transparent Retention & Deletion
- Secure Deletion: Once services are complete (or upon client request), we remove client data from our systems.
- This ensures no future possibility of unauthorized usage or data mining.
Why It Matters
- Client Confidentiality: You can trust that your intellectual property and sensitive information remain private.
- Regulatory Compliance: Our approach aligns with data protection standards like GDPR and HIPAA, preventing unauthorized secondary use of data.
- Peace of Mind: Knowing that your materials won’t be exploited for AI research or shared with third parties lets you focus on your core business needs.
Learn More
- Visit NDA & No AI Training Agreement for full details on our commitment to data privacy.
- Explore our Security Overview to see how we protect your data at every stage.
- Have specific concerns? Contact our Support Team or Enterprise Support for tailored guidance.
By choosing GoTranscript, you’re partnering with a secure, trustworthy, and transparent service provider that prioritizes your data privacy—without exception.