Ensuring transcription accuracy

GoTranscript’s Proofreading Services deliver high-quality results by employing a double-layer quality control approach. With over 20 years of experience in the industry, we rely on professional editors and a proprietary in-house platform to refine your existing transcripts—eliminating errors and preserving context without relying on external, third-party tools.

1. Multi-Step Quality Control

Initial Proofreading

• Professional Editors: Skilled proofreaders (often with backgrounds in linguistics or related fields) handle the first pass, listening to your audio and comparing it with the provided transcript.
• Context & Nuance: Their familiarity with different accents, dialects, and terminologies allows them to catch subtle misinterpretations that automated tools typically miss.

Secondary Review

• Double Check for Accuracy: A second editor reviews the updated transcript for any remaining mistakes—correcting grammar, verifying speaker labels, and ensuring consistent formatting.
• Grammar & Style: This pass also standardizes the transcript according to your chosen style (clean verbatim, full verbatim, or other guidelines).

Optional Third Layer (Enterprise Support)

• Additional Review: Enterprise clients or users with specialized needs (e.g., legal, medical) can opt for a third quality check, offering an extra layer of precision.

Tip: If your project involves specialized formatting, industry jargon, or brand-specific terms, reach out to Enterprise Support for a tailored solution.

2. In-House Proofreading Platform

GoTranscript has developed a proprietary system that streamlines the entire proofreading workflow. Unlike many companies that rely on external software, our in-house platform:

• Reduces Errors: Purpose-built tools minimize typos and help editors maintain consistent speaker labels.
• Enhances Efficiency: Editors can flag and correct inconsistencies faster, ensuring quicker turnarounds.
• Protects Data: Because we avoid external integrations, there’s a lower risk of security breaches for your sensitive content.

3. Feedback & Continuous Improvement

Client Feedback Loop

• Revisions on Request: After receiving your proofread transcript, you can still request revisions if you spot any issues or need a minor style adjustment.

Ongoing Skill Development

• Training for Editors: We regularly update our team on new industry terms, brand preferences, and evolving language standards, ensuring we deliver top-notch accuracy every time.

By applying this systematic approach—two (or three) layers of editorial review, a powerful in-house platform, and continuous feedback—GoTranscript’s Proofreading Services guarantee a polished, precise final document that aligns perfectly with your audio and specific requirements.